Speaker PP French Summit 2023 & 2024

BRUCE BORGNA Power Platform Consultant, n8n & AI

Apps, portals, automation & AI for critical business processes

5+ YEARS
50+ PROJECTS
PL-900 CERTIFIED
One point of contact, from scoping to production

I help SMEs and business teams turn complex processes into reliable systems: apps, portals, synchronized data and useful AI.

Book a scoping call Free • 30 min

Services

What I build for you

Solutions designed around real use, connected to your data and ready to evolve.

Business apps & portals

Internal apps, technician workspaces and customer portals: each audience gets the data and actions it needs.

Automation & integrations

Workflows that connect your tools, remove duplicate entry and make approvals more reliable.

AI applied to your processes

Read documents, classify data, summarize feedback or prepare a decision: AI is used where it creates a concrete gain.

From prototype to production

Scoping, prototype, development, security, monitoring and handover: continuity through production launch.

WORK

Ten delivered solutions, explained through their use, operation and technology.

Customer relations & compliance

CRM and KYC journey management

An app centralizes customer data, documents and compliance checks. CRM, KYC and admin teams each receive the access they need.

Technology: Power Apps Model-driven · Dataverse · Power Automate · APIs

International retail

Travel Retail order management

A tool centralizes international orders, applies pricing rules and automates processing through approval.

Technology: Power Apps · Dataverse · Power Automate

Store network

Centralized store directory

An app provides a shared source for stores, their operational data and team follow-up.

Technology: Power Apps Model-driven · Dataverse · Power Automate

Licenses & contracts

Automated license and contract management

The solution centralizes licenses, contracts and deadlines, then orchestrates checks and exchanges with existing tools.

Technology: Power Automate · SharePoint · APIs · Copilot Studio

Customer voice

AI-powered Customer Voice analysis

Generative AI summarizes customer feedback, identifies expressed sentiment and turns responses into actionable information.

Technology: Power Apps · Generative AI

Document processing

Automated order confirmation reading

AI extracts useful data from order confirmations, checks consistency and prepares approval without manual re-entry.

Technology: Generative AI · Power Automate

Purchasing & budgets

Purchase approval workflow

An app structures purchase requests, applies the right approval route and provides a clear view of decisions and committed budgets.

Technology: Power Apps Canvas · SharePoint · Power Automate

Suppliers

Supplier onboarding and qualification

A guided journey collects information, supports qualification and centralizes each supplier’s progress through approval.

Technology: Power Apps Canvas · Dataverse · Power Automate · Copilot Studio

EVIDENCE

“We were wasting way too much time on purchase approvals. Bruce streamlined the whole thing. We're saving about 40 hours a week, and the finance team is finally happy. Efficient and clean work.”

CFO Retail Group

“What I like about Bruce is that he gets the business needs immediately. No need for a 50-page spec sheet. He delivered a solid solution that just works.”

IT Director Luxury Sector

“The app changed our field team's daily routine. No more paperwork or data entry at night. Bruce was also super responsive for the little tweaks we needed after launch.”

Ops Manager Industry

CONTACT

Scope your next business system

Free scoping call • 30 min • No commitment

In 30 minutes, we clarify the priority need, the users involved, the data to connect and a realistic first deliverable.

Book a scoping call